KAPUT - Appliance Insurance

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We’re there for you when things go KAPUT – if your new or second hand appliances break down. With our Multi-Appliance Policy, we insure the essential appliances in your home from as little as 11p per item, per day. Total peace of mind with NO excess charges, NO repair or replacement costs and NO call-out fees.

We are KAPUT – a UK based company providing Multi-Appliance Extended Warranty Insurance across the whole of the UK including the Isle of Man, Channel Islands and Northern Ireland.

Why are we different?

  • There is absolutely no excess to pay on our policy, so your monthly or annual payment is all you pay.
  • We cover new and second hand items up to 8 years old, and refreshingly have no specific requirement for proof of purchase.
  • We don’t impose a total policy limit like most other warranty providers. Each appliance has its own cover limit – so one expensive claim won’t eat into your other item’s cover and our calculation for depreciation on items is high compared to other policies on the market.
  • You will have 24/7 access to our UK call centre and online portal 365 days a year. We will always aim to keep you updated and in the loop – for around 93% of cases, you will receive a confirmation text of your engineer appointment, a link to an online tracking service with your engineer’s details, a picture of who’s turning up as ID and full detail on the progress of your claim.
  • Your CRB-checked engineer will call you on the day of your appointment to update you on his arrival time. Our engineers have a market leading first time fix rate and the vans are fully loaded with all the most popular parts needed. If any extra bits need to be ordered – our Parts Distribution Centre delivers 15,000 parts a month within 24 hours directly to the engineers.
  • As an Insurance, rather than a Service Plan, you have the security of being covered under the Financial Services Compensation Scheme should the worst happen. You won’t receive this protection with a standard Service Plan agreement.


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